Marlin Jackson was in a window seat June 2017 flight, while serviceman Ronald Kevin Mundy Jr was in the middle seat next to him with the chocolate lab pointer mix sat unrestrained on his lap.
Jackson, 44, says the dog growled at him as he fastened his seatbelt, and then suddenly attacked his face and pinned him against the window of the plane.
GRAPHIC PHOTOS: Delta passenger suing over alleged attack by emotional support dog on flight
The attack, which took place before takeoff on the flight from Atlanta to San Diego, left Jackson with a series of punctures and cuts to his face requiring 28 stitches, as well as permanent nerve damage and pain, the lawsuit states.
Jackson, who lives in Alabama, bled so profusely that the entire row of seats had to be removed from the airplane, according to the complaint.
A Delta Air Lines passenger who was allegedly attacked by a fellow passenger’s emotional support dog in 2017 is now suing the airline after dealing with injuries to his face and upper body, according to files shared with Fox News.
According to the lawsuit, passenger Marlin Jackson of Alabama “bled so profusely that the entire row of seats had to be removed from the airplane.”
A police report lists the dog as a chocolate lab pointer mix, that was owned by Ronald Mundy Jr. of North Carolina, a Marine who claimed the animal was issued to him for support. (Alexander Shunnarah & Associates)
The lawsuit claims Jackson, who is represented by Alexander Shunnarah & Associates, suffered “severe physical pain and suffering,” including the loss of sensation in areas of his face, and required 28 stitches and other medical treatment in order to recover.
A police report lists the dog as a “chocolate lab pointer mix,” that was owned by Ronald Mundy Jr. of North Carolina, a Marine who claimed the animal was issued to him for emotional support.
The dog was pulled away from Jackson after growling at him but then broke free and mauled Jackson’s face, according to the lawsuit.
The lawsuit claims Delta “took no action to verify or document the behavioral training of the large animal,” such as assuring it could behave on an airplane.
"Although we are aware that this incident has forced Delta to review and amend its policies, we are still seeking answers as to why the policies Delta had at the time regarding the animal’s size, accommodation, and placement were not enforced," a statement from Jackson's lawyers to Fox News read.
Delta told Fox News it does not comment on pending litigation, but shared a statement about the changes it made to its pet policy following the incident.
"In 2018, Delta tightened its policies on emotional support animals by requiring a 'confirmation of animal training' form as well as other official documentation. The airline also banned pit bulls and animals under four months of age as service or support animals. These policy updates reinforce Delta’s core value of putting safety first, always," the statement read.
Jackson is suing Delta and Mundy Jr. for damages, lost wages and medical expenses, as well as emotional pain and suffering. A dollar amount was not specified.