Ottawas light-rail transit system sailed through Monday morning, but mixed reactions on the afternoon ride – Ottawa Citizen

Ottawa\s light-rail transit system sailed through Monday morning, but mixed reactions on the afternoon ride - Ottawa Citizen
LRT riders with disabilities share pros, cons of new Confederation Line
Ottawa’s new light-rail transit system rolled through its first rush hour on Monday with no problems, says the city.

The trains started on time and there were no incidents or delays, said the city in a statement, although staff are investigating an incident involving a trespasser at Tunney’s Pasture Station before service began.

Video: On the Same Page LRT Special

Monday morning was the first real test of how the $2.1-billion light rail system moves thousands of week day commuters and most people reported a smooth and effective ride. We caught up with commuters on their way home to see if the Confederation Line’s rave morning reviews still held true.

"It's just frustrating because I'm a very independent person," she added. "I like the feeling [of being] able to go out and do things myself, but it's frustrating when I come across silly little things like not being able to put my own pass through."

Video: Egan: We love LRT but were still in the honeymoon stage

POSITIVE FEEDBACK: OC Transpo basks in glow of first transit commute

“It was a nice ride, however, when we got to Blair it was really messy, over a hundred people trying to get on the same bus, trying to get to Place D’Orléans or Trim. It was really difficult, we all were waiting. We didn’t know where to go, and it was too much people and not enough busses,” said Melanie Sorrell who was trying out the LRT system to see if it was more convenient than driving from her home in Orléans to her job at the University of Ottawa.

Video: Former mayor Bob Chiarelli at the LRT Confederation Line opening day

Ottawas Confederation Line enters first weekday of service

“Hopefully they’re going to have more buses, if they do than it’s fine,” she said.

In a written response, the City of Ottawa said fare gates have been designed to accommodate people with mobility issues, with wider gates having two card readers at different heights so that riders can choose the one that's best.

University of Ottawa student Marie Du Cénacle Bumwemana said the LRT system has made her commute to school easier and faster.

She was also concerned about the lack of mirrors in the elevators, as she couldn't see if someone was behind her while backing out — or where the elevator platform ends if she backs in.

“For students trying to get to Carleton, it’s now going to take three different modes of transportation and make (commute time) an hour and 15 minutes. Taking the 39 to Blair, then the O-Train from Blair to Hurdman and then the bus from Hurdman to Carleton.”

Bonnie Clement, who works downtown, arrived back in Kanata shortly after 4 p.m. and said the commute was smooth sailing going both ways. She even managed to get a seat travelling both east and west.

Lythall said it wasn't too hard traversing the gap between the platform and the train, although he did see someone in a manual wheelchair have a hard time getting on board.

EGAN: Our weekend fling with LRT is over. Now it gets real

But Sarah Bayerns has another story. She lives in Arnprior, and takes her car to a park and ride on Eagleson Road in Kanata, followed by a 40-minute bus ride to Tunneys Pasture, and a quick train ride downtown — a three-stage journey that was once only a two-stage trip.

Deb Richardson, who lives in Kanata North, used to take one express bus downtown. It is now a two-stage trip. There were two full buses before she could get on. And she notes that waiting for buses in the winter will be very cold.

The train itself is lovely. But the commute itself is more strenuous, she said. It just feels longer. Theres a lot more walking. Heres what some other commuters had to say about their Monday morning ride on Twitter:

Then, there's a steep curb near the Scott Street entrance to Tunney's Pasture that doesn't have any warnings to warn people, Lougheed said.

First business day with our new LRT! Hurdman to Parlement in 8 minutes! @OC_Transpo @JimWatsonOttawa thank you!!! #OttawaLRT pic.twitter.com/IRtL3IRhFl

"The gentlemen at the gate just opened it for me, but I don't know if they're going to be around forever to do that," said Lougheed.

Dennis VanStaalduinen, executive director of the Wellington West BIA, tweeted that his high-school daughter shaved 50 minutes off her commuting time on Monday.

My daughter took this time lapse of her new commute across town to high school – joking that the #OttawaLRT ride was only 30 seconds. But even with a bus transfer, she arrived at school 50 minutes early today. #OttLRTlaunch pic.twitter.com/KsEvuHDNok

Darcy White stood on the Tunneys platform with an electric scooter and a big smile. He rides the scooter from his home to a bus station near Bayshore and will transfer to the train from now on. I think its amazing. Its a masterpiece. TOM SPEARS / POSTMEDIA

Thousands of transit riders switched from their OC Transpo ride to school and work today, opting instead to try the new LRT line. CTV News followed one rider early this morning who was testing the new LRT line to commute downtown. Alyson Fair hopped on her usual 95 bus at Marketplace in Barrhaven, and then transferred onto the LRT at Tunneys for the ride to Parliament Station.

Darcy White stood on the Tunneys platform with an electric scooter and a big smile. He rides the scooter from his home to a bus station near Bayshore and will transfer to the train from now on.I think its amazing. Its a masterpiece, he said. So far I find that I can get where I want to go because theres no traffic. He had already tested the LRT, riding a train on the weekend.

Passengers use the Lyon Station gateways as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

If you live in the burbs, you already know there is no easy way downtown during rush hour traffic.  We decided to compare notes with Alyson:  she timed her trip on transit and a CTV news crew drove. 

A man boards the train with his bike at the Pimisi Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Passengers ride the train as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

And on-line, @hukka_king saying, It has made (the ride) longer. Earlier, I used to take the 97 from Bayshore to South Keys but now it takes 20 min. longer.  And I have to change 3 times.

A train pulls into the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

And @AlexBeaudoin2 saying, Took it from Blair to UOttawa and walked over the canal to work!  Was impressed with the speed! I was dreading this, but it was not as bad as I thought.

A woman looks out the window as the train pulls into the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Performer known as Lucky Ron belts out a tune in the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Took it from Blair to UOttawa and walked over the canal to work! Was impressed with the speed! I was dreading this, but it was not as bad as I thought! pic.twitter.com/oxE8rayCSE

Jim Watson meets Tay Reeves,8, who wore a conductors cap to the ceremonies this am at Tunney's Pasture LRT Station.   Wayne Cuddington /Postmedia

Alyson hops on the bus at 7:37and is on the train at 8:17, forty minutes later, even recording part of the experience, which she finds relaxing.

Former Mayor Larry O'Brien (L) and Councillor Eli El-Chantiry catch up as the LRT officially opens with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

It has made longer . Earlier i used to take 97 from bayshore to south keys but now it takes 20 mins longer . And have to change 3 times

Passengers walk under a colourful ceiling as they head for a train at the Parliament Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Future customers wait outside the Tunney's station as the LRT officially opens with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

This is awesome, Ottawa, fantastic, says one woman as she comes through the doors at Parliament Station, Im so excited.

Caroline Mulroney, Ontario Minister of Transportation and Mayor Jim Watson unveil the official plaque as the LRT officially opens with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

I love it, added Floyd Pushelberg, about the LRT, Its amazing.  I cant wait for it to come to Baseline Station.

A phone booth in the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Most commuters I'm speaking with at Parliament Station tell me it's about the same amount of time by train as by bus, but one man says his trip from Baseline Station was about 50 per cent quicker. I'm LIVE on @1310NEWS. pic.twitter.com/UJ997HFIzF

A train pulls into the Pimisi Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Waiting for a train at Tremblay Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

Good morning! I'm LIVE at Parliament Station on Day 3 of service on the Confederation Line, and the line's first weekday service. Trains began rolling through here just after 5 a.m. @1310NEWS @OttawaMatters #ottnews pic.twitter.com/m8RSztrzBY

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Waiting for a train at St. Laurent Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

West-end routes including the 61, 64 and 62 will now end at Tunney's Pasture, where passengers can hop onto the Confederation Line and continue their commute downtown.

Confederation Line launch day: What you need to know

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Hundreds of people waiting to get onto the new LRT at Blair Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

A number of city councillors have decided to take the LRT this morning including Kitchissippi ward councillor, Jeff Leiper, and Cumberland ward councilor Stephen Blais. 

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Waiting for a train at St. Laurent Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

There's a live musician playing at Parliament Station. Before this one, he played Downtown by Petula Clarke. How appropriate! @1310NEWS @OttawaMatters pic.twitter.com/TNvKCrT5Tm

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. A train arrives at Cyrville Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Hundreds of people waiting to get onto the new LRT at Blair Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. People waiting to get on the new LRT at Blair Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

Starting October 6, there will be changes to 86 OC Transpo bus routes, but 52 routes will remain unaffected by the LRT.

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. A train comes into Blair Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Blair Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

A busker started playing 'Downtown' by Petula Clarke Monday morning just before 8:30 a.m. at Parliament station. 

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Security at Blair Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

First day of commuting with @OC_Transpo ⭕️-train Line 1. 25 minutes to Blair, 16 minutes into Parliament Station #ottcity

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. People waiting to get onto the new LRT at Blair Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

OC Transpo has said that bus service will continue for the first three weeks of the Confederation Line's operation.

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Tony Caldwell,   Tony Caldwell /Postmedia

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Tony Caldwell,   Tony Caldwell /Postmedia

Artwork on the walls of Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Passengers check the route as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Almost all the commuters this newspaper spoke to at the Place d’Orléans station said they enjoyed the actual train ride. But many criticized the loss of direct buses to the downtown core and some had issues with crowding on the connection buses at Blair Station.

The entrance to the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Artwork in the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Passengers on the train as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Directions on the sidewalk along Queen St near the World Exchange as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

A historic day in the capital Saturday as the public finally got to ride the LRT system. Ashley Fraser/Postmedia   Ashley Fraser /Postmedia

Deb Richardson, who lives in Kanata North, used to take one express bus downtown. It is now a two-stage trip. There were two full buses before she could get on. And she notes that waiting for buses in the winter will be very cold.

A historic day in the capital Saturday as the public finally got to ride the LRT system. Ashley Fraser/Postmedia   Ashley Fraser /Postmedia

The doors close as a train is set to leave Pimisi Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

“It was really difficult, we all were waiting. We didn’t know where to go, and it was too many people and not enough buses. Hopefully they’re going to have more buses. If they do, than it’s fine.”

LRT launch, September 14, 2019. Photo by Jean Levac/Postmedia News assignment 132258   Jean Levac /Postmedia News

University of Ottawa student Marie Du Cénacle Bumwemana said the LRT has made her commute to school easier and faster. “It’s really fast,” she said. “I got to sleep in today.”

A historic day in the capital Saturday as the public finally got to ride the LRT system.   Ashley Fraser /Postmedia

“It was standing room only. They had to tell people to wait for the next bus,” she said. “The day the train gets to Kanata, it will be great. But I might be retired by then.”

Jim Watson enjoys the first LRT ride during the LRT launch, September 14, 2019. Photo by Jean Levac/Postmedia News assignment 132258

Sylvie Béland goes through the gates at the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

She said she's sticking with the parallell bus system that's running until Oct. 6, when the system undergoes a drastic route change — at least until she's sure the kinks have been worked out of the LRT.

Andrew Maffrey and Daphne Lessard with their daughter Sabine come through the gates at Parliament Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Ottawa commuters reported a relatively smooth ride on the city's new light rail system Monday morning, though some who used to take a single bus to work weren't keen on all the transfers.

Jim Watson and Caroline Mulroney (R) enjoy the LRT launch, September 14, 2019. Photo by Jean Levac/Postmedia News assignment 132258

Previously, he took a single bus across town. Now his commute involves a lot of stairs and escalators, and he had to stop at least twice to ask a red-vested LRT ambassador, "Where am I?"

John Manconi (L), Allan Hubley and Jim Watson enjoy the LRT launch, September 14, 2019. Photo by Jean Levac/Postmedia News assignment 132258

A historic day in the capital Saturday as the public finally got to ride the LRT system. People check everything out at the Lees Station between trains coming and going. Ashley Fraser/Postmedia

A historic day in the capital Saturday as the public finally got to ride the LRT system. A young child takes time on the Hurdman Station stairs. Ashley Fraser/Postmedia

Kate Beshiri, 13, said she loves riding trains, and couldn't wait to take the LRT from Tunney's Pasture to Blair station, a bus ride that used to take 45 minutes.

A historic day in the capital Saturday as the public finally got to ride the LRT system. Ashley Fraser/Postmedia

A historic day in the capital Saturday as the public finally got to ride the LRT system. 20-week-old Theo Eisener enjoyed his ride on the train Saturday. Ashley Fraser/Postmedia

OC Transpo Special Constable agents walk through Lees Station on Saturday.   Ashley Fraser /Postmedia

A card reader for the LRT system, which opened to passengers on Saturday.   Ashley Fraser /Postmedia

A view of Hurdman Station on Saturday afternoon as trains come and go.   Ashley Fraser /Postmedia

"I got my job here thinking, oh, I'd be riding it last year, so I'm very pleased about it."

Without LRT Id just be sitting in traffic over there on the bus, White said, pointing to Scott Street. Once you get past Tunneys (eastbound) traffic starts to slow the bus. It takes as long to go from here to downtown as it does to go from Bayshore to here. I think it (LRT) is a huge improvement.

Jason Friedman, who works at Holland Cross, near Tunney's Pasture, said it was a long time coming.

OC Transpo is maintaining bus service as usual until Oct. 6 to allow commuters to get used to the changes that come with LRT.

Before the Confederation Line opened Monday morning, a woman scaled a fence into Tunney's Pasture station and entered areas where she was not permitted. The trespasser was behaving erratically and was later taken to hospital with minor injuries, Manconi said.

Commuters at the Tunneys Pasture LRT on Monday morning. Patrick Doyle/Ottawa Citizen Patrick Doyle / OTT

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>Commuters from Ottawas western suburbs must take a bus to the Tunneys LRT station, which is the most western stop on the line.>Peter McRae said he came from Stittsville on the bus to the Tunneys LRT station. My bus stops just above (the train) on the trackway up there. So getting off the bus, getting down here at this time of day has been simple.

The transition so far has been awesome.You dont expect to see too many problems with the morning integration. But the returning home rush hour integration— you might want to compare the two. I suspect there are going to be a lot more people here waiting for buses than there are people here waiting for trains.

Manconi and councillors offered no firm numbers for how many people jumped on the train instead of staying on the bus system, which will keep operating as it traditionally has until a major changeover on Oct. 6. 

Trains run on the Confederation Line – between Tunneys Pasture and Blair stations – every five minutes or less during rush hour, which is between 7 a.m. and 9 a.m.

Test run of commute to new job this morning. Clean and comfortable 46 mins from Stittsville to Parliament Station – one transfer. Could not do that in my car! Liking the new addition to @ottawacity . Well done @JimWatsonOttawa @JennaSudds @C_Mulroney @karenmccrimmon #OttawaLRT

Ottawa Councillor Jeff Leiper rode his bike to the station and locked it up before jumping onto an LRT train for a Monday morning ride.

"We do not have to lay off as many people as we originally thought," said Manconi, thanking the transit unions for working with management to deal with vacant positions.

Counc. Mathieu Fleury, who also Tweeted about his rush-hour ride on Monday, said it took him only a few minutes to get from Rideau to Lees stations. It is fast!

Some commuters were still getting used to the LRT stations, with one person tweeting Monday that Lyon station was confusing.

Ottawa transit officials say they were pleased by the smooth transition commuters made to light rail on Monday morning, a day OC Transpo has been planning for years.

Lyon station needs a map or someone to direct commuters. It was more confusing than Union Station in Toronto.

The 59 elevators and 43 escalators along the full length of the new Confederation Line are monitored in real time so interruptions are spotted right away, he added.

Was pleasantly surprised during my very first ride aboard Ottawa's LRT this morning. It's just a bummer that my commute is now 10 minutes longer. Can't wait for the east extension to Trim! #ottLRT #welcomeaboard #octranspo

"This morning's commute was was very, very good on all fronts," transportation general manager John Manconi told reporters at a noon-hour briefing.

The Société de transport de lOutaouais had a group of smiling agents on the south sidewalk of Wellington Street on Monday morning, explaining how STO passengers will still be dropped off two blocks north of Lyon station but this will change in the future. Sometime. None of the passengers appear bothered in the slightest

The next test will come Oct. 6, when the duplicate bus service ends and the train line truly becomes the backbone upon which the entire transit system depends.

Kathy Turner, who commutes from the east end of the city, estimated the LRT system shaved 15 minutes off her hour-long commute on Monday morning.

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Taking the train from its east end makes it a lot better. It makes it quicker, she said. Im looking forward to the change on the way home as well because Im commuting through the density of rush hour (downtown).

Positive reviews all around on ⁦@OC_Transpo⁩ LRT Day 2 -most out today curiously testing the system for when the work week hits and more than 1 million riders use the line from Blair to Tunneys Pasture ⁦@ctvottawa⁩ pic.twitter.com/xvDACsXgwi

Commuter Felicia St-Amour also saved time. She lives in Orléans but got a lift to the Cyrville LRT station on Monday. I counted the time to Tunneys and it was exactly 20 minutes, she said. The bus would take 25 to 30 minutes, said St-Amour.

It was great, I feel proud to be a citizen of Ottawa today, about time, said Roberts. Her husband, Ward expressed enthusiasm was infectious aboard the trains from Blair Station to Rideau; where they exited from the underground system.

The big difference with LRT? Lots of stop and go on the bus, especially downtown, she said. This (train) is really quick considering all the stops it has to go through. I feel it was pretty smooth with doors opening, people getting on and getting off. Way better than buses.

Transit commission chair Allan Hubley tells CTV News there was an eight minute delay in the late afternoon due to a default code that needed to be reset. The issue has been solved and trains are moving.

With certain people the bus needs to be lower, and that can take time. Then you hit the red light and youve got to wait. So its more unpredictable by bus going through the downtown.

One woman, visiting from Washington, D.C. rode the system from Tunneys Pasture to Blair to see how it works; excited to see the Canadian capital get a new, more modern comprehensive transit system.

St-Amour said had a seat for her LRT commute. It started getting crowded at Hurdman station, but traffic was lighter at Lyon, she said.

The LRT runs Monday to Thursday starting at 5 a.m. until 1 a.m. and Fridays from 5 a.m. until 2 a.m. Saturday. Weekend hours are 6 a.m. until 2 a.m. and Sundays and holidays, 8 a.m. until 11 p.m.

Commuters at the Tunneys Pasture LRT station on Monday. (Patrick Doyle/Ottawa Citizen. Patrick Doyle / OTT

One early issue appears to be the yellow grab bars. Many of them are overhead and more than six feet above the floor. Some passengers said they were too short to reach them and suggested that Transpo install handles that either hang down or swing down on a hinge.Several commuters heading west on Monday morning were also pleased with the LRT system. Tony Peluso lives downtown and travelled three stations from Lyon to Tunneys. Its better (than the bus) because the roads are getting quite bumpy so its a much smoother ride, so thats nice. And in winter youll be underground and waiting more comfortably. And Im hoping it will be more reliable. You wont get into traffic jams.

It was really fast underground and the tunnels are really long, said the youngster. His mother said the system works and there were no problems on their commute.

Abdon Alwe said his usual 15-minute bus trip from downtown to Tunneys was instead a four-minute train trip.

Its really nice, he said. He thinks many people are nervous about the train but its working well and they will all relax in time. Myself Im very happy.

Luc Martin was back at Pimisi station with his family; who wanted to ride the train after Martin was one of the first to experience it Saturday.

Alwe does warns the train can squeal sometimes in the curves. And he worries that cost of a monthly pass will rise. Its already high — $116.

 Maybe chaotic but I think eventually everybody will adapt and it will be smooth and well just get used to it, said Barbara Parker.

First Monday morning service and the flow of passengers through Parliament Station is impressive. People are passing through very quickly and fluidly. Fantastic to watch. Everyone is impressed and happy. A success! The future has arrived. #ottlrt #ottlrtlaunch #ottawa #OttawaLRT pic.twitter.com/UvwKV8srst

The soft opening of LRT went smoothly on the weekend, from the official opening with a whos who of Ottawa on Saturday morning to the first public rides on Saturday afternoon and throughout the day Sunday. There were some minor issues — notably temporary escalator glitches at Rideau station.

Troy Charter, director of transit operations with the city, confirmed there had been some intermittent issues with escalators, including the longest transit escalator in Canada — 35.3 metres — at Rideau station. Escalators on the system are working. There have been a few intermittent issues as can be expected on a new system. There are extra technicians on hand to respond, he said.

On Saturday, Charter suggested the issues may be attributed to customers jumping or bouncing on them as they are excited to ride the Confederation Line for the first time. In a statement Monday, the city said the disruption to escalators and elevators is being monitored. With new escalators, there is a breaking in period and fine tuning during which minor adjustments are required, said the statement.

The adjustments are straightforward and involves a simple reset by a certified technician. We have added technicians on site throughout the system for the launch period and their response time has been expeditious.

Sylvie Béland goes up the escalator at the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Passengers walk under a colourful ceiling as they head for a train at the Parliament Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Artwork outside the Pimisi Station as the LRT is seen in operation on day 2 of the system up and running.   Wayne Cuddington /Postmedia

Artwork in the Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Artwork outside the Pimisi Station as the LRT is seen in operation on day 2 of the system up and running.   Wayne Cuddington /Postmedia

Artwork on the walls of Lyon Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

A canoe made of paddles is a work of art at the Pimisi Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Ottawa's new LRT system was up and running for the public for the first time in Ottawa Saturday Sept 14, 2019. Waiting for a train at St. Laurent Station Saturday. Tony Caldwell,   Tony Caldwell /Postmedia

A canoe made of paddles is a work of art at the Pimisi Station as the LRT officially opens on September 14, 2019 complete with ceremonies at Tunney's Pasture.   Wayne Cuddington /Postmedia

Artwork outside the Pimisi Station as the LRT is seen in operation on day 2 of the system up and running.   Wayne Cuddington /Postmedia

Artwork outside the Pimisi Station as the LRT is seen in operation on day 2 of the system up and running.   Wayne Cuddington /Postmedia

Artwork outside the Pimisi Station as the LRT is seen in operation on day 2 of the system up and running.   Wayne Cuddington /Postmedia

The LRT systems 13 stations include a total of 59 elevators and 43 escalators. On Sunday, many people rode the train to see what it looked and felt like. Reaction was positive.

I think it is really smooth and fun to go on, said 10-year-old Dylan Feldberg, riding the Confederation Line with his mother. It is kind of satisfying because this is my first day.

Opening weekend for Ottawas LRT — the biggest milestone in the citys transit history — had been a long time coming. The $2.1 billion first phase of the citys LRT system had taken more than 10 years of planning, including 16 months of construction delays. Along the way there had been a giant sinkhole on Rideau Street where construction of the 2.5-kilometre tunnel under downtown was under way.

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